Giuliani Wandered Into Apple Store For Help After Forgetting His iPhone Passcode

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Less than a month before the incident, Rudy Giuliani had been appointed President Trump's cybersecurity adviser.

Shortly after Rudy Giuliani was named President Donald Trump’s cybersecurity adviser in 2017, the attorney waltzed into an Apple store in downtown San Francisco for help — because he had locked himself out of his iPhone.

According to NBC News, Giuliani had forgotten his passcode and entered the wrong one at least ten times, locking the device.

An employee on duty during Giuliani’s visit said described the attorney’s actions as “very sloppy,” particularly given his position as cybersecurity adviser to the president.

“Trump had just named him as an informal adviser on cybersecurity and here, he couldn’t even master the fundamentals of securing your own device,” the employee told NBC News.

Two former FBI cyber experts told the news outlet that Giuliani’s decision to visit an Apple store for the issue was surprising and problematic.

His “handling of the situation calls into question his understanding of basic security measures and raises the prospect that, as someone in the president's inner circle, his electronic devices are especially vulnerable to hackers,” they said.

Michael Anaya, a former FBI supervisory special agent who led a cyber squad for four years, was shocked to hear the story.

“You’re trusting that person in the store not to look at other information that is beyond what you’re there to get assistance for,” Anaya said. "That’s a lot of trust you’re putting into an individual that you don’t know.”

He added that rather than Apple employees, Giuliani should be turning to White House staffers for assistance in such situations.

“It’s unnerving to think that this individual has access to the most powerful person in the world and that sensitive communications could be disclosed to people who should not have access to them,” he said.

Last week, NBC News reported that Giuliani had twice butt-dialed one of the news outlet’s reporters, leaving lengthy voicemails “in which he is heard discussing the Bidens, business in Bahrain and his need for cash.”

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