Curve Customers Complain About Extra Charges
Customers of startup Curve are complaining that the company unknowingly issued corporate cards that came with extra charges, according to Business Insider.
Curve is a UK based finance startup with a valuation of around $200 million. Curve allows customers to combine all of their credit cards onto a single Curve card. This allows consumers to eliminate bulging wallets or scrambling to find cards in a messy purse or wallet.
Curve customers are issued business or standard accounts based on spending purposes. Customers are complaining that they were unknowingly sent a business card without realizing that they had signed up for that designation.
"I got in touch with them when I received a commercial card [and] they tried to convince me there was no difference between the two," said Curve customer Ivan Cameron. "When I disagreed, they sent me a replacement card... Curve shouldn't be sending commercial cards to people who don't expressly request one."
The issue is that business accounts charge more on payments made by a considerable amount. Business accounts charge a 1.1 percent commission on every payment, compared to personal accounts charging 0.2 percent.
Curve customers are complaining that they were unknowingly issued corporate cards that came with additional charges.