5 Things To Know For Managing Remotely During Coronavirus
The coronavirus pandemic has, without a doubt, sent many people in a tailspin from their normal lifestyles. As everyone manages through this period of uncertainty, remote working is becoming part of the “new normal”. Many businesses are transferring their operations to the digital realm, providing an extra challenge for employers and employees alike. If your company falls under this category, continue reading to learn some tips for managing all business duties in the digital space.
1. Keep Internal Communication Intact
Communicate with your employees as you transition to working from home. It can be unfamiliar territory for them, so it’s likely they’re just as confused as you are. Over-communicating information to your team will become especially crucial in the digital scope to establish clarity and understanding. Make yourself available to your employees; they will have questions and concerns on how to make their own transitions easier and might look to you for support. One-on-one chats can assess each employee’s wellness and satisfaction to increase employee morale.
2. Utilize New Tools
It can be a daunting task figuring out the things you need to succeed in the online realm. Thankfully, the internet is filled with vast resources to assist you in maintaining operations. Many of these resources will offer tips for working remotely and a comprehensive guide to necessities you’ll need, so take notes and conduct research as you make the switch from in-person to online. From online conference applications to group messaging platforms, there are a variety of programs for every type of business and their unique needs, so experiment to see what works best for you and your team.
3. Don’t Forget Your Customers
While you navigate through the realm of remote work, don’t forget to keep all customers and clients in the loop. Keep them informed throughout the process and let them know of your plans going forward. If you want to continue selling products, think about having a sale or sending coupons to maintain customer loyalty. If you want to take a hiatus and halt sales for the time being, don’t forget to keep in touch with your customer base by sending newsletters, updating social media, and even mailing bonus gifts to those who are most loyal. They are also affected by the crisis, so it’s courteous to let them know you are thinking of them.
4. Keep Things Entertaining
Just because your business isn’t in a physical location for the time being, it doesn’t mean old traditions and company culture must come to a halt—just take them all online! A designated quarantine playlist can accompany conferences that would take place in the meeting room. Play a game of Kahoot to get to know your employees better and reinforce knowledge of business operations. And if you or anyone on your team has pets, host a pet show-and-tell hour. Staying at home and working provides endless possibilities to rack up the entertainment value during the workday.
5. Take Suggestions
Perhaps you know someone who has a handle on managing a business remotely. One of your team members may know a thing or two. The way to find out is to take suggestions. Allow yourself to be open to fresh ideas and encourage your teams to do the same. There may not be a physical suggestion jar to use, but that’s OK. Have your employees make suggestions and compile them all in a list. Then, if you desire, you can put an interesting spin on it and make it into a contest. Taking suggestions and referring to them later will not only increase employee involvement, but it will also improve your company’s operations.
The pandemic is a perplexing time for all, but one should not have to go it alone. First-time remote workers and employers will struggle in the beginning, but with time they’ll become accustomed to the new swing of things. Remember to be there for your team and yourself as you navigate the process.