If she was moved to another seat in the same row, what possible reason is there for it except to push her around? by purchasing a particular seat, she has expressed a preference for that seat, so moving her to a functionally identical, but different, seat is an airline just being arbitrary.
@RamsayBolton I am not a legal expert no, but in the article it clearly has two statements from lawyers about her case. The lawyer who represented Dr. David Dao said Coulter's case was "not worth of discussion", and another attorney who specializes in airline cases said mostly the same thing in different words.
@Politenessman I am in total agreement with you that unless they provided a good enough reason (health or otherwise for another passenger), she shouldn't have been moved from her seat, even if according to the article it was the same seat just on another side of the row. I just don't think in my personal opinion I would have made a huge fuss about it, unless I myself had health reasons for not moving.
Not a story I'm following either, but if she paid for a particular seat, there had better be a genuine reason to move her, only complaining if they do the worst possible thing winds up with thugs beating passengers and dragging them bleeding from aircraft. oh wait...
Delta's notorious for their bad customer service. I'm not sure this was done because of political targeting, more just Delta being a crappy airline.
Also if what @Jack16 says is true (I haven't really been keeping up with this "story), even though what happened to Ann was unfortunate, I don't think it's the worst thing ever.
@RamsayBolton - I would have laughed so hard if someone had removed her "United style" for acting like an entitled piece of garbage.
@Jack16 That's not enough though, she booked her ticket with them based on the premise that she'd be able to choose the exact seat she wanted, so at bare minimum she should get a refund for the entirety of what she paid for the seat. It's highly likely a truthful explanation of why they moved her would prove discrimination on their part, otherwise they would surely have offered a proper explanation already.
And on what basis can you say she wouldn't (likely) win the case, are you a legal expert? She should at least take legal advice about suing them, and proceed if she has a decent chance of winning. Though just the act of suing would send a message to these ridiculous, bigoted progressives and their enablers.
If that were the case Jack, why move her? She booked that seat, paid extra for it and then was shifted to a different seat - I've seen people moved for safety reasons, but clearly that isn't the case here.
@Politenessman I agree on the fact that if it was a seat she paid extra for, she should be given an explanation. But according to the airline, they moved her to the opposite side of the row in a seat with the same leg room and even stated they would give her the money back. @RamsayBolton More likely than not, I doubt she would actually sue them, let alone win the case.
She should sue them, I bet they did it because of her political views.
If I've booked a particular seat, paid extra for it and I get bumped elsewhere for no reason, I'd be furious and expect an explanation. If people don't complain, this terrible level of service will not just continue, it will get worse.